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Practice Name
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Type of Ticket
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REX's is misbehaving (a Bug).
I have a question about how can I make REX work better for my practice.
I have a question about my REX billing.
I have a great suggestion to make REX even better.
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Last Name
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Priority
Nothing Important, just whenever youhave a chance to get back to me (4 day response time)
I have a somewhat important issue, please get back to me when you can (2 day response time)
I have a really important issue please get back to me ASAP (12 hour response time)
My issue is critical PLEASE contact me now (2 hour response time)
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